Refund policy

Changed your mind? Under the Consumer Contracts Regulations you have 14 days from receiving your order to change your mind, no questions asked. Items must be unused, in original packaging. Email hometweakltd@gmail.com within 14 days of delivery to start a return. Return postage is paid by you unless the item is faulty. Refunds go to your original payment method within 14 days of us receiving the return. Faulty or damaged items: tell us within 14 days with a photo and we'll offer a replacement or full refund — your choice — and we cover return postage. Your statutory rights under the Consumer Rights Act 2015 are not affected.